Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Contact Us for More Information
1
Reach out to us for any inquiries regarding our English training programs, coaching sessions, or CPF funding options. Our team is ready to assist you with personalized guidance and support.
2
Once you submit your request, you will receive a confirmation email with details about your inquiry. Our support team will review your request and get back to you promptly.
3
You can expect a response from our team within 24-48 hours, ensuring that all your questions are addressed. We prioritize your needs and aim to provide timely assistance.
4
If you require immediate assistance, feel free to contact us via phone or chat during our business hours. Our representatives are here to help you in real-time.
5
After your inquiry is resolved, we encourage you to schedule a free consultation with one of our coaches to discuss your English learning goals and how we can assist you.
📚 Pages à découvrir pour progresser en anglais à Marseille
- Cours d’anglais à domicile à Marseille
- Formation anglais professionnel à Marseille
- Cours d’anglais débutant à Marseille
- Cours de conversation anglaise à Marseille
- Centre de formation anglais à Marseille
- Association d’anglais à Marseille
- Cours intensif d’anglais à Marseille
- École d’anglais à Marseille
- Formation anglais CPF à Marseille